Who we are
Tronics Store operates thetronics.store. When this policy says “we,” “us,” or “Tronics Store,” it means the operator of this site. When it says “you,” it means anyone who visits the site or buys from it.
What we collect
We collect the information you give us directly: your name, email address, and billing details when you place an order, and your email address if you sign up for our newsletter. We also collect basic technical information automatically, such as your IP address, browser type, and pages visited, through cookies and analytics tools.
Why we collect it
We use your order information to process your purchase, deliver your download, and provide support if something goes wrong. We use your email address to send you the products you bought and, if you opted in, our newsletter. We use technical and analytics data to understand how visitors use the site and to fix problems.
Payment processing
We do not store your card details. Payments are processed by WooCommerce Payments, which handles your card information directly and securely. Review their privacy practices if you want the full detail on how they handle payment data.
Cookies
This site uses cookies for the shopping cart, checkout, and login to work, and for analytics to understand site traffic. You can block or delete cookies in your browser settings, but some parts of the site, like checkout, may not work properly without them.
Email and newsletter
If you subscribe to our newsletter, we use your email address only to send you updates from Tronics Store. You can unsubscribe at any time using the link in any email we send.
How long we keep your data
We keep order records for as long as needed to meet our own accounting and tax obligations. We keep newsletter subscriber emails until you unsubscribe or ask us to delete them.
Your rights
Under South Africa’s Protection of Personal Information Act (POPIA), you can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. To do any of these, email info@thetronics.store. If you’re visiting from outside South Africa, you may have additional rights under your own local law; the same contact applies.
Third parties we use
We share data with the services that make this site work: WooCommerce Payments for payment processing, Google Site Kit for analytics, and our email delivery provider for newsletter and order emails. We don’t sell your personal information to anyone.
Changes to this policy
We may update this policy as the site changes. The version on this page is always the current one.
Contact us
Questions about this policy: info@thetronics.store.